FAQ

  1. How can I clean my speaker?
     To clean your Ultra-Thin Bone Conduction Sleep Speaker, we recommend using a soft, slightly damp cloth. Avoid using harsh chemicals or submerging the device in water. Ensure the device is completely dry before storing it.
  2. Can I use my speaker without Bluetooth connectivity?
     Yes! Our speaker features a MicroSD slot, allowing you to play your music, white noise, or audiobooks directly from the card without needing to connect to your smartphone. Simply load the audio file onto the card and insert it into the device.
  3. How long does the battery last?
     The Ultra-Thin Bone Conduction Sleep Speaker provides up to 28 hours of continuous playback on a single charge. Additionally, the device automatically turns off after 2 hours of inactivity, preserving battery life.
  4. Can I use the speaker while traveling?
     Absolutely! Our speaker is designed to be compact and lightweight, making it perfect for travel. It can easily be packed in your luggage or backpack and used in hotels, on airplanes, or during a quick nap while traveling.
  5. Does the speaker work well if I sleep on my side?
     Yes! Thanks to its ultra-thin design, the speaker fits comfortably under your pillow, providing a comfortable listening experience without any pressure on your ears, making it ideal for side sleepers.
  6. Can I listen to music while using the device for meditation?
     Yes, our speaker is perfect for relaxing music, meditation, and audiobooks. You can customize your audio experience to suit your preferences, creating a peaceful and serene environment for meditation or relaxation before sleep.
  7. How much does the audio disturb my partner during sleep?
     Thanks to bone conduction technology, the audio is transmitted directly to your ear through the pillow, ensuring that no sound escapes, allowing your partner to sleep undisturbed.
  8. Is it compatible with all Bluetooth devices?
     Yes! Our speaker is compatible with Android, iOS, HarmonyOS, and other Bluetooth-enabled devices. You can easily connect it to your smartphone, tablet, or computer without compatibility issues.
  9. How do I connect the device to my phone?
     Connecting your Ultra-Thin Bone Conduction Sleep Speaker is simple: just turn on Bluetooth on your device, select our speaker from the available device list, and you're good to go. The connection is fast and stable.
  10. Can I use the device to sleep with ambient noise?
     Yes, our speaker is perfect for masking ambient noise like traffic or loud sounds. You can listen to white noise, nature sounds like the ocean or rain, or any other relaxing audio to create a peaceful, distraction-free environment.
  11. Can I use the device while charging my phone?
     Yes, you can comfortably use the device while charging your phone, as it does not interfere with other electronic activities.
  12. Does it work with a protective case on my smartphone?
     Yes, the device easily connects to any smartphone, even with a protective case, without compromising Bluetooth connectivity.
  13. Can I listen to multiple types of sounds simultaneously?
     No, the device plays one audio at a time. You can choose between music, white noise, or audiobooks, but it does not support simultaneous playback of multiple audio files.
  14. Does the speaker get too hot if used in the summer?
     No, the device is designed to be breathable and durable, so you can use it comfortably even during warmer months without worrying about overheating.
  15. Can I adjust the volume of the sound?
     Yes, you can adjust the volume directly from your connected device, such as your phone or tablet. The volume is customizable to your preference.
  16. Is it waterproof or resistant to rain?
     No, the device is not waterproof, so we recommend avoiding exposure to rain or excessive moisture.
  17. How much does the speaker weigh?
     The speaker weighs only 48g (1.69 oz), making it ultra-light and easy to carry wherever you go.
  18. Can I use the device if I have sensitive ears or ear pain?
     Yes, bone conduction is ideal for those with sensitive ears or ear pain, as it doesn't apply pressure on the ears, offering a comfortable listening experience.
  19. Can I use it during physical activities like light exercises?
     While the device is not specifically designed for intense physical activity, it can be used for light exercises. However, we recommend avoiding heavy sweating activities.
  20. What happens if the speaker stops working?
     If the device stops working, we offer a replacement or refund within 30 days of purchase. Simply contact us, and we'll resolve the issue promptly.
  21. Is it suitable for people with tinnitus?
     Yes, bone conduction technology is a gentle and comfortable option for people with tinnitus, as it doesn't apply pressure on the ears and can help mask the ringing.
  22. Can the device play content from streaming platforms like Spotify or Apple Music?
     Yes, you can stream content from platforms like Spotify or Apple Music via Bluetooth by connecting your smartphone or tablet to the device.
  23. Can I connect more than one Bluetooth device to the speaker at the same time?
     No, the device can only connect to one Bluetooth device at a time. You'll need to disconnect a device before connecting another.
  24. How long does it take to fully charge?
     The device takes approximately 2 hours to fully charge via the provided USB-C cable.
  25. Can I use the device to listen to phone calls?
     No, the device does not support phone calls. It is designed exclusively for audio playback, such as music, audiobooks, and relaxing sounds.
  26. Can I connect multiple Bluetooth devices simultaneously?
     No, the device only supports one Bluetooth connection at a time. If you want to switch to another device, you’ll need to disconnect the previous one.
  27. Is it compatible with non-Android or iOS devices?
     Yes, our speaker is also compatible with HarmonyOS and other Bluetooth-enabled devices, allowing for easy connection with a wide range of devices.
  28. Can I use the device during the day, not just at night?
     Yes, the device can be used during the day for activities like relaxation or listening to music discreetly without disturbing others.
  29. Does the auto-off feature work with sounds that last less than 2 hours?
     The auto-off feature is designed to turn off the device after 2 hours of inactivity, so it won’t interfere if you’re listening to shorter content like songs or 30-minute tracks.
  30. Can I use the device to meditate without other distractions?
     Yes, the device is perfect for meditation, as it allows you to listen to relaxing sounds without the distraction of external noises or the need for earbuds.